Support
Find answers below or contact us anytime if you need help with moimoi.
Contact us
Instagram @moim0i.mDM is the fastest way to reach usEmail: jaehwankim07120@gmail.com
We reply within 24–48 business hours. Include your app version, device, and a description of the issue.
Frequently asked questions
Can I use the app without signing in?
Yes. Open the app and tap Start app to use it without an account. Records are stored safely on your device.
How do I add my bird?
The first-bird setup appears when you start. Enter a name and species, then add more birds later from My birds.
How do I log food and water?
Tap the food or water item on Home to record today's status. You can also manage preferences and feeding history for each bird.
How do I delete my account and records?
Go to ☰ Menu > My birds > Notifications and privacy > Delete account to remove your account and all saved records. Information with no legal retention requirement is deleted promptly. A deletion record kept to understand why people leave (your user ID, nickname, your birds' names and species, and similar items) is kept for one year and then deleted. Section 3 of the Privacy Policy lists every item.
How is location used?
Location is used only after you consent in Nearby stories to determine a coarse region on your device. Exact coordinates are not stored on the server or shown to other users.
How do I report a photo or community post?
Open a community post to use Report post or Block user. Urgent reports can also be sent by Instagram DM to @moim0i.m.
Terms and policies
Privacy Policy · Terms of Service
moimoi · companion bird care app